+49 (0)421 24 133-20
We, ProFlight GmbH (hereinafter also referred to as “PF GmbH” or “we”, or “us”), would like to provide you with information on how we process your personal data when you use our website www.proflight.com (“website”).
We collect and use personal information directly from our users or from other sources (as described below) in the following situations:
When users visit our website, our system automatically collects data and information about the computer accessing our website each time our website is accessed. In the process, the following data (“technical information”) is collected:
This data is also saved in our system’s log files. This data is not stored together with any other personal data about the user. We collect and use this technical information for purposes of (network) security (e.g. to combat cyberattacks), marketing, and to better understand the requirements of our users, as well as to continuously improve our website and enable the respective user to access the website from their computer. This information is stored in log files to guarantee the website’s functionality. In addition, we use the data to optimize our website and to ensure the security of our information technology systems. We do not process the data collected in this context for marketing purposes. The lawful basis for the temporary storage of data and log files is article 6(1)(f) of the GDPR.
To protect the security of your data during transmission, we use state-of-the-art encryption techniques (such as SSL) over HTTPS.
We use the following tracking and (re-)marketing tools on our website:
The legal basis for the use of the aforementioned tools is our legitimate interest pursuant to article 6(1)(f) of the GDPR for the purposes of increasing the efficiency of our website and our marketing activities (including direct marketing).
This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer to help the website analyse how visitors use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. However, if IP anonymization is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area.
You can prevent the collection by Google Analytics by clicking on the following link. An opt-out cookie will be set that will prevent the future collection of your data when you visit this website: disable Google Analytics.
Further information concerning the terms and conditions of use and data privacy can be found at
http://www.google.com/analytics/terms/gb.html or at http://www.google.com/intl/en_uk/analytics/privacyoverview.html
We point out that on this website Google Analytics has been extended by the code "anonymizeIp" to ensure an anonymous collection of IP addresses (so-called IP-Masking).
We offer a wide range of services on our website. In order to provide these services, we must collect and process personal data from users or our customers.
The object of the company is the marketing of free capacities on the Full Flight Simulators of Lufthansa Aviation Training GmbH in Germany and abroad and the operation of all business and facilities related to this sole corporate purpose. Data collection, processing and use are for the purpose stated above. The processing of personal data takes place in the area of customers (booking, processing and security).
In the event that article 6(1)(f) of the GDPR is our legal basis for processing, in addition to the purposes listed above, our legitimate interests include:
Insofar as we are legally obligated to do so, we also process personal data in order to comply with our obligation to retain data as set forth in applicable commercial or tax law or to meet security requirements of Lufthansa Aviation Training GmbH (e.g. § 7 LuftSiG). Further information about retention periods can be found under duration of data processing.
In order to meet statutory or contractual requirements, we have marked the respective fields in the forms on our website that must be filled out so that we can perform the requested contract or service.
If you contact us by e-mail or contact form, the information you provide will be stored for the purpose of processing the request and for possible follow-up questions. We will not transfer your personal data to third parties for promotional purposes or for purposes that do not serve the processing of the request.
Your personal data will be erased as soon as it is no longer required for the aforementioned purposes. In this context, personal data may be stored for the period of time during which legal claims can be asserted against PF GmbH (statutory limitation period of three to thirty years). In addition, personal data is stored to the extent and for as long as PF GmbH has a legal obligation to do so. Corresponding documentation and retention obligations result from Germany’s Commercial Code, tax code, and money-laundering act, among others. Based on the aforementioned laws, data can be stored for a period of up to 10 years.
You have the right to object, at any time, on grounds relating to your particular situation, to the processing of personal data concerning you, which is based on point (e) or (f) of article 6(1) of the GDPR, including profiling based on those provisions.
If you make such an objection, the controller will no longer process your personal data unless the controller can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms or for the establishment, exercise, or defense of legal claims.
Where personal data is processed for direct marketing purposes, you have the right to object, at any time, to the processing of your personal data for the purpose of such marketing; this also applies to profiling insofar as it is conducted in conjunction with such direct marketing.
If you object to the processing of your personal data for direct marketing purposes, we will cease to process your personal data for this purpose.
In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, you may exercise your right to object by automated means using technical specifications.
In the case of priority legal acts of public authorities, we must pass on the necessary personal data to the internal department of Lufthansa Aviation Training and its assigned security service in order to fulfill the purpose stated in point 4 (security check at the entrance to the simulator building).
In order to be able to offer you our products and services based on our contractual obligations or in accordance with our legitimate interests, we may have to disclose your personal data to third parties within or PRO TOURA Group. These recipients can be categorized as follows:
In addition, we are legally obligated to disclose personal data to German and international authorities pursuant to article 6(1)(c) of the GDPR in conjunction with local and international regulations and agreements.
Ensuring our processing operations are fair and transparent is extremely important to PF GmbH. For this reason, it is important to us that you, as the data subject, can exercise the following rights, in addition to the right of objection, if the respective legal requirements are met:
To exercise your rights, simply send an e-mail to info(a)proflight.com. In this case, we would like to point out that in order to process your request and to identify you, we will process your personal data in accordance with article 6(1)(c) of the GDPR.
If you have given us your consent to process your personal data, we hereby inform you that you have the right to withdraw this consent at any time.
In all other cases or if you have any difficulties withdrawing your consent on this website, you can send an e-mail to info(a)proflight.com.
Please note that the withdrawal of consent only applies to the future and does not affect the lawfulness of processing based on consent before its withdrawal. In certain cases, we may be authorized to continue processing your personal data on another legal basis – such as to fulfil a contract – despite your withdrawal.
Proflight GmbH undertakes to adhere to the aforementioned privacy stipulations as described above.
If you have questions regarding the processing of your personal information, you can contact the management directly who, together with the team, is available for inquiries, suggestions, or complaints.
Telefon: 0421 24 13 321
Due to the size of the company we are not obliged to appoint a data protection officer.
+49 (0)421 24 133-20
We are happy to assist you and feel free to send us an E-Mail.